General Questions
Are there taxis available at the airport?
Yes there is a taxi rank just outside the arrivals hall.
Do I need travel Insurance to travel to Jersey?
There is no longer a reciprocal health agreement between the UK and Jersey so it is advised that visitors from the UK to take out comprehensive travel and health insurance.
What currency is used in Jersey?
Currency is sterling, although Jersey does have their own notes including £1 notes which cannot be used in the UK.
What is the telephone code to dial the UK?
There is no international code to call the UK, just the regional code.
Are the shops open in St Helier on Sundays?
The majority of shops are closed on Sundays and Bank Holidays, but there are a number of small shops that do open.
Do I need a passport for Jersey coming from the UK?
No, but photo ID is needed and if you wish to go on a day trip to France you will need a passport.
Will my Mobile Phone Work in Jersey?
You will need to enable international roaming before departing for Jersey. Please contact your service provider to ensure a smooth transition.
St Brelade's Bay Hotel Specific
Does the Hotel have a car park?
Yes we do have a car park, there is no charge for hotel guests.
How far is St Helier from the hotel?
Approximately 5 miles.
What number bus should I catch to St Helier?
During the summer there are 3 regular busses, 12, 12a, & 14. Tickets can be purchased from the driver. Children under 3 travel for free.
Does the hotel offer a shuttle service?
No, but we are on a good bus route.
Is smoking permitted in the hotel?
No, as per Jersey Law, smoking is now illegal in any enclosed space, however it is permitted on our terrace.
Can you cater for dietary requirements?
Yes, please let us know in advance if possible.
What time can I check in and check out of the hotel?
Rooms are guaranteed on arrival from 3pm, but if you arrive early we can store your luggage for the day. Check out is before 11am on the day of departure.
Do you offer a baby sitting service?
We can assist in arranging Babysitters with advance notice.
Do hotel residents have access to the DW Gym Facility?
Yes, all hotel residents have access to the DW Gym and Spa Facility for the duration of their stay. Children under 15 have limited use of the pool, between the hours of 10:00 – 12:00 and 15:00 – 17:00
Can Non- Residents use the hotel swimming pool?
Unfortunately our pool is reserved for the use of Hotel residents only.
Does the Hotel offer WiFi?
We offer complimentary WiFi throughout.
Does the hotel have a lift?
Yes we do.
Is the hotel open all year round?
The hotel is now open all through the year
Do you provide 24 hour room service?
Yes, however after 9pm only cold sandwiches are available.